LEGAL REFERENCE

Aapka Personal Information Mehfooz Rakhmandaari

20x20 par aapka privacy hamara pehli ahamiyat hai. Hum samajhte hain ke JazzCash, Easypaisa, SadaPay aur Raast ke zariye jo account details aap share karte ho, woh sensitive...

Data EncryptionAccount SecurityPayment PrivacyYour Control RightsTransparent Practices
20x20 Aapka Personal Information Mehfooz Rakhmandaari

Hamari Privacy Posture aur Pakistan Jurisdiction

Service ki dastiyabi jurisdiction par depend karti hai. Access se pehle local qanoon check karna user ki zimmedari hai.

Rابطے KE ZARIYE

Hamse Privacy Ke Baare Mein Poochne Ke Tareeqe

Agar aapko apne data ke baare mein koi sawal ho ya aap apne privacy rights ka istemaal karna chahte ho, hamara support team available hai. Email fastest hai, aur in-app chat mein bhi aap pooch sakte ho. Hum 48 ghanton mein jawaab dete hain—zyada tar cases mein isse pehle.

Team online

Email Support

[email protected] par likho—data requests, withdrawal verification doubts, aur account access issues ke liye. 48-ghanton mein jawaab pakka hai.

In-App Chat

20x20 app mein 'Help' tab kholo aur privacy option select karo. Live support representative turant milegga, especially JazzCash aur Easypaisa issues mein.

Account Settings

Aapke 20x20 account mein 'Privacy & Security' section mein aap apne data delete request kar sakte ho, download kar sakte ho, aur notification settings badal sakte ho.

QAABEL-E-ETEBAR SOURCES

Hamara Privacy Posture Par Transparency

20x20 ka privacy infrastructure third-party security audits ke zariye checked rahta hai. Hamari encryption standards industry mein standard hain—jab aap SadaPay ya Raast se transaction karte ho, end-to-end...

Encryption Standards

256-bit SSL encryption sab login aur payment pages par active hai. JazzCash, Easypaisa, SadaPay aur Raast gateway apna standard maintain...

Regular Audits

Hamara data security practice quarterly review hota hai. Third-party auditors hamari server logs aur access controls check karte hain.

No Third-Party Selling

Hamara policy mein likha hai—aapka account details kisi marketing company ko bechte nahi hain. Withdrawal history, game history sab confidential...

GDPR-Aligned Procedures

Supported ilaqon mein GDPR regulations follow karte hain. Data portability request mein 30 din mein aapko sab files download form...

Breach Response Protocol

Agar koi unauthorized access detect ho, affected users ko 30 din mein notify karte hain aur free credit monitoring offer...

Cookie Transparency

20x20.org par cookies sirf session management, fraud prevention, aur analytics ke liye use hote hain. Aap cookie settings customize kar...

20x20 Ka Privacy Policy Kyun Alag Hai

Hamara privacy policy player-centric likha hai, not legal-speak mein. Hum clearly batate hain ke JazzCash, Easypaisa, SadaPay aur Raast transactions par aapka data kaun dekh sakta hai. Sibling...

Payment Data Separation
JazzCash aur Easypaisa transaction history aapke account statement mein encrypted rheti hai. Hamara internal team sirf transaction status dekh sakte hain, full account details nahi.
Device & Location Clarity
Login location tracking ON by default hai security ke liye. Aap Settings mein ja ke yeh toggle off kar sakte ho. SadaPay aur Raast logins log hote hain device IP aur timestamp ke saath.
Withdrawal Verification Scope
Withdrawal requests pe verification ke liye hamara team aapka photo ID, address proof dekh sakta hai. Yeh info 7 din baad delete kar diya jata hai unless compliance reason ho.
Game Play Tracking
20x20 aapke play history (jo game khele, kab khele, balance changes) encrypted form mein rakhta hai. Aap apna full history download kar sakte ho anytime.
Cookie & Analytics
Hamara analytics platform (Google Analytics) aapke lobby behaviour track karta hai for UX improvement. Third-party use likha hai privacy policy mein; aap opt-out kar sakte ho.
Communication Consent
Email aur SMS notifications sirf opt-in basis par jate hain. Withdrawal confirmation aur security alerts bilkul bhejte hain, baqi sab aap manage kar sakte ho Settings se.
Data Retention Schedule
Inactive accounts ka data 2 saal baad auto-delete hota hai. Active players ke liye withdrawal aur deposit records 7 years rakhte hain (tax compliance ke liye).
VISIBILITY KA BLUEPRINT

20x20 Privacy Page Ki Layout Aur Components

Hamara privacy information aapke account ke liye transparent rakhne ke liye structure kiya gaya hai. Top mein 'Data You Share' section hai—likha hai ke JazzCash, Easypaisa, SadaPay aur...

Data Inventory Section Yahan likha hai account creation se leke last withdrawal tak...
Rights & Controls Dashboard Account Settings mein dedicated 'Privacy Controls' tab hai. Download, delete...
Payment Gateway Addendum JazzCash, Easypaisa, SadaPay aur Raast ke alag privacy notices link...
Breach Notification Clause 30-din notification guarantee likhi hai. Agar koi unauthorized login detect...
Cookie Consent Banner 20x20.org par site open karte hi cookie banner ata hai...
Contact & Escalation Path Privacy team ka direct contact likha hai—[email protected]. Agar response nahi...

Privacy Policy ke Harf-e-Harf Sawalaat

Nahi. JazzCash aur Easypaisa khud apna escrow account use karte hain. 20x20 sirf transaction approval record rakhta hai aur aapka lobby balance update karta hai. Bank account details hamere paas kabhi save nahi hoti.

Hum 48 ghanton mein unauthorized access detect karte hain aur turant aapko notify karte hain. Account freeze kar dete hain, aapko secure password reset dete hain. Withdrawal reversal process start karte hain. Aapka data leakage se protect rakhne ke liye hum third-party monitoring use karte hain.

Bilkul nahi. Aapka game history, deposit records, withdrawal status sab encrypted hain aur sirf aapke account se login karte huye dekh sakte ho. Customer support team bhi puri details nahi dekh sakta—sirf transaction status dekh sakta hai.

Verification ke liye photo ID (CNIC aur passport accepted hain) aur address proof (utility bill ya bank statement) maangta hai. Yeh info encrypted storage mein jata hai aur 7 din baad delete kar diya jata hai. Regulatory compliance chalti hai to extended rakh sakte hain.

Location tracking sirf login par ON hota hai security ke liye—aapka IP address aur timezone log hote hain. Real-time game tracking nahi hoti. Aap Settings mein ja ke yeh OFF kar sakte ho. Phone location permission aapka hath mein hai, hum force nahi karte.

Account closure request submit karte hi hum 30 din mein apna puri personal data delete kar dete hain—exception sirf withdrawal/deposit records hain jo tax compliance ke liye 7 saal rakhne padte hain. Anonymous form mein rakhte hain, name aur contact nahi.

Policy updates hote to email notification milti hai—aapko 30 din advance notice dete hain. Agar koyi major change ho to app par in-app notification bhi dete hain. Samjhne mein mushkil aa rahi to [email protected] ko message karo.